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Pro feature

Public forms. Customers without login.

Attach a branded intake form to any board. Customers submit anonymously — tickets land directly on the board, with attachments, spam protection, and a confirmation email.

acme.spedy.ai/forms/customer-support

How can we help?

Describe your issue and we’ll get back to you within one business day.

Submit

Drag-and-drop builder

Reorder fields with the mouse, pick types (text, email, date, select, file…), mark required. Live preview right next to the editor.

Fully branded

Custom logo, brand color, speaking URL (acme.spedy.ai/forms/customer-support). Description & success message in Markdown.

Embeddable on your website

Click "Copy embed code", paste the iframe snippet into your CMS — done. CSP is configured to allow third-party framing for /forms/* only.

Secure by default

Honeypot, per-IP daily cap, endpoint rate limit, hashed IPs (GDPR-friendly), MIME whitelist + magic-byte check for attachments.

Confirmation & notifications

Optional confirmation email to the submitter (DE/EN template). Board members get notified like for any other ticket.

Smart field mapping

Fields map to ticket title, description, submitter name/email, or any customer-visible custom field.

How it works

01

Create the form

One click on the "Public Forms" board tab. Four default fields are pre-populated (name, email, subject, message).

02

Customize fields & branding

Edit fields in the builder, set logo + brand color, mark required. Live preview shows exactly what the customer sees.

03

Share or embed

Speaking URL (e.g. /forms/customer-support) — share via email / Slack, or embed the iframe snippet on your own site.

04

Triage tickets

Inbound submissions land directly on the board. Submitter info on the ticket, attachments included, CSV export available for all submissions.

Layered security

  • Pro-plan gate on admin and public routes
  • Token-free URL: just slug + tenant subdomain
  • Honeypot field + per-IP daily cap + Redis-backed rate limit
  • GDPR-friendly IP hashing (sha256 + salt)
  • File uploads: MIME whitelist + magic-byte check + 24 h TTL
  • noindex/nofollow on every public form page
  • CSP frame-ancestors * scoped to /forms/* only (rest stays locked down)

Customer support without login? Set up in 60 seconds.

Start Spedy Pro and ship your first public form on a board. No setup overhead.

Public Forms | Spedy